Maxxafe System and the Physician's Office, including Alternative Care and Clinics

 

Questions and Answers for achieving cost-effective HIPAA compliance

 

Are you using Shredders?
Are you using “traditional” shredding consoles?
What about the HIPAA disposal rule?
Does using Maxxafe System eliminate my HIPAA disposal rule liability?
Can you help us create a HIPAA compliance policy?
Can you help train us on our HIPAA compliance policy?
How is Maxxafe System different from my other options?
How much does it cost?
Does Maxxafe System fit under my desk?
Tell me about the Maxxafe System compliance reports.
Does Maxxafe System help me with my Green/Recycling activities?
Is shredding done in a NAID AAA Certified facility?
Is Maxxafe System useful for my small or rural practice?

Once you have reviewed the information on this page, complete this form and we will contact you to answer any additional questions. For even quicker service, call your national account consultant: Traci Walters (214) 272-3241.

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Are you using Shredders?

Maxxafe containerNot only are shredders environmentally undesirable (shredded paper still goes to the landfill), they are expensive, demand maintenance, breakdown and are low volume, requiring associates to stand over them.  With Maxxafe System, covered documents are inserted into the slot in the locking lid and collected in the container.  When full, about 35 lbs. or 4100 sheets of paper, the lid is removed, the container is sealed and a special FedEx barcode shipping label is applied.  Our partner, FedEx arrives, scans the container, tracks it and delivers it to our secure facility for shredding.

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Are you using “traditional” shredding consoles?
Shred console
If so, you know all about paying for service which is scheduled on a regular basis, not “on demand.”  Service personnel enter your office and take away the paperwork, whether the console is full or not.  With Maxxafe System, you only pay for shredding full containers, providing full value for every shredding dollar.

What’s more, many offices don’t have room for a single, large console.  They prefer the more convenient size of the Maxxafe System container, and distribute several around the office.  Since each is serviced “on demand”, when full, this is a convenient and cost effective option.

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What about the HIPAA disposal rule?

Lawsuits can be brought against health care organizations in state courts if privacy or confidentiality violations occur causing damage to patients - particularly where inadequate and improper employee training has occurred. Due diligence in implementing and maintaining all HIPAA training and documentation requirements is essential for health care organizations to substantiate compliance efforts and to avoid the appearance of carelessness in the event of civil litigation. A strong due diligence program involving workforce training, testing and documentation will reduce exposure to liabilities associated with breaches of confidentiality caused from improper handling of protected health information.

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Does using Maxxafe System eliminate my HIPAA disposal rule liability?

HIPAA regulations require you to sign a Business Associate’s agreement that defines the relationship when you “hire a document destruction contractor to dispose of material specifically identified” in the law.  Basically, you are notifying Maxxafe that we will be destroying protected information. 

The agreement does not require you to continue using our service and you only pay for the service you use for as long as you want to use it.
 
There is an important exception to HIPAA liability provided by the Enforcement Rule. You generally are not liable for the HIPAA violations of your business associate if you are in compliance with the business associate provisions of the Privacy and Security Rules as they apply to your practice. Essentially, this means that you have in place “business associate contracts” that comply with those rules.

Can you help us create a HIPAA compliance policy?

A free sample policy is available on the website at www.maxxafe.com/policy

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Can you help train us on our HIPAA compliance policy?

Maxxafe System offers an online training module which can be customized to your written HIPAA compliance policy.  Associates can be trained with documentation of testing provided for HR files.

Lawsuits can be brought against health care organizations in state courts if privacy or confidentiality violations occur causing damage to patients - particularly where inadequate and improper employee training has occurred. Due diligence in implementing and maintaining all HIPAA training and documentation requirements is essential for health care organizations to substantiate compliance efforts.

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How is Maxxafe System different from my other options?

The reason we developed this program for geographically-diverse and rural organizations is because no other option was cost effective or comprehensive.

Option 1: Buy a shredder for each office.
Expect to spend $180 or more for a shredder that will handle staples, then calculate the cost to have an employee do the shredding.  Determine the maintenance and replacement costs when the machines break down.
Issues:  Are the documents locked until shredding occurs?  When the machine breaks, is a replacement available immediately, or will the documents have to be locked up and wait for shredding?  Are you comfortable with throwing the shredded documents into the regular trash? No recycling occurs.

Option 2:  Contract with a traditional document destruction company.
Issues:  Rates:  $30 to $45 per month.  Expect to make room for a large console or rolling bin.  An outside employee will be in your business every two to four weeks to service it, whether it is full or not.  What happens during the quarterly purge when you run out of room in the bin and it hasn't been serviced yet?  If you have a rural location, service may be unavailable.  Compliance measurement and office-to-office comparison becomes impossible.  You need additional staff to manage the program and compile the compliance reporting.

 

Option 1

Option 2

Maxxafe System

Compliance is monitored by a third party

N

N

Y

One point of contact for all issues

N

N

Y

Scalable for national coverage

Y

N

Y

Nothing to break or replace

N

Y

Y

Flexible capacity

Y

N

Y

Shredded material is recycled

N

Y

Y

Avoids corporate staff involvement

N

N

Y

Only the Maxxafe System provides these compliance benefits at a cost no other option can touch!

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How much does it cost?

We have partnered with FedEx to insure the most reliable, secure tracking system at the lowest possible cost. Using Maxxafe System means you pay the lowest possible price for HIPAA-compliant shredding.
FedEX label on box
Using our prepaid Package Return Program with pre-addressed shipping labels means you can ship a container to us from any location in the US for about $19.00 including shipping and shredding. A detailed cost breakdown can be found here.

Your startup package contains:


            One reusable patent-pending locking lid                       
            10-flat folded containers                                              
            10-pre-adressed FedEx shipping labels


and is delivered to you with everything you need to get started for $60.   
  

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Does Maxxafe System fit under my desk?


Yes, the right-sized container can be placed around the office to improve efficiency.


Tell me about the Maxxafe System compliance reports.


Simply stated:  frequency and weight tracking by location.  If you have one vendor who can provide you with reports on the exact amount of destruction being generated by your offices, you can make compliance measurement simple.  Should a regulatory inquiry be received, your 1.) written policy, 2.) training policy and 3.) documentation of usage proves you are in compliance. Any other process, whether using personal shredders or destruction services vendors who can’t measure volume, is unreliable.

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Does Maxxafe System help me with my Green/Recycling activities?


We compress the shredded paper into 1300 lb. bales before shipping them in truckload quantities to paper mills for recycling into post-consumer product.  We divert tons of paper from landfills and will provide you with reports on the ecological benefit derived from using the Maxxafe System.  Even the shipping container is recycled, so this is a truly “Green” initiative.

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Is shredding done in a NAID AAA Certified facility?


Meeting the highest standards in the document destruction industry, NAID (National Association of Information Destruction) AAA Certification is an elite threshold which satisfies the third-party due diligence requirements of the regulations and assures you that processes and security are in place. Your shredding will be done in a NAID-Certified facility by our wholly owned division, Texas State Shredding.

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Is Maxxafe System useful for my small or rural practice?

The medium and low volume requirements of independent physician offices and alternative care healthcare providers is exactly what Maxxafe System is designed for. In addition, many rural providers have no access to service, meaning the ability of the System to service every location in the country allows every location to be in compliance.

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