Top 15 questions asked about Maxxafe System:

Do I need to sign a long-term contract?
Is 35 lbs. per container a lot or a little volume?
How much should Maxxafe cost per store or office?
Is there a minimum I need to send each month?
How do I use Maxxafe for my end-of-the-year purges?
Should I get more than one container per office?
Can the Maxxafe System be locked?
What happens with the paper after Maxxafe shreds it?

Compliance Issues:
What does FACTA say about my choice of destruction method?
Is Maxxafe a good solution for HIPAA destruction?
How do I prove my company is destroying protected information?
Can you help me design my company's document destruction policy?
Can you help me train my associates on the policy?
Can you tell me if any of my stores are NOT complying with my policy?

Ask a question about Maxxafe


Do I need to sign a long-term contract?

FACTA and several state identity theft laws require you to sign a Business Associate's agreement that defines the relationship when you "hire a document destruction contractor to dispose of material specifically identified" in the law. Basically, you are notifying Maxxafe that we will be destroying protected information.

The agreement does not require you to continue using our service and you only pay for the service you use for as long as you want to use it.


Is 35 lbs. per container a lot or a little volume?

If you have ever used a document destruction console which is serviced every one or two weeks, whether full or not, you may have seen the nylon bag they pull out of the cabinet. When stuffed full, that bag weighs about 50 pounds.

The Maxxafe container holds about 4500 pages of paper and weighs about 35 pounds. You only ship the container when it is full, so it is a perfect solution for offices or stores that need a compliant, document shredding solution but don't want to pay for scheduled service when the console may not be full.

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How much should Maxxafe cost per store or office?

Of course that depends upon volume, but if you fill one Maxxafe container per month, you will spend around $18 or $19 depending upon weight. Compared to $40 or more to have a destruction console serviced each trip and you can see that this is the most cost-effective program available to insure that each of your locations is complying with the identity theft laws.

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Is there a minimum I need to send each month?

No. You only pay for shipping full containers, so you receive maximum value.


How do I use Maxxafe for my end-of-the-year purges?

Maxxafe is completely scalable, so if you have months without much volume, you pay only for that which you use. Likewise, during a purge, you may ship two, three or more containers for destruction, giving you the flexibility to use Maxxafe as much or as little as your business needs.


Should I get more than one container per office?

Compliance is improved when employees recognize the convenience of the Maxxafe System. Companies should not wonder if employees are making decisions about what should be shredded and what can be thrown in the trash based upon how far the shredding console is from their desk. Why not place more containers around the office, since they are only shipped when full anyway?


Can the Maxxafe System be locked?

Yes, with several layers of security available. The patent-pending lid locks onto the container which can be supplemented with MaxxLock, which prevents unauthorized access to the container. Maxxlock is a simple, but effective keyed access system, ideal for use in public access areas.


What happens with the paper after Maxxafe shreds it?

We compress the shredded paper into 1300 lb. bales before shipping them in truckload quantities to paper mills for recycling into post-consumer product. We divert tons of paper from landfills and will provide you with reports you can share with your customers on the ecological benefit derived from using the Maxxafe System. Even the shipping container is recycled, so this is a truly "Green" initiative.

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What does FACTA say about my choice of destruction method?

The FTC's latest FACTA rule requires any business "that maintains or otherwise possesses consumer information for a business purpose" to "properly dispose of such information or compilation." The FACTA rule does not mandate specific disposal measures, rather it relies upon a reasonableness clause as it pertains to business operations and resources. Any method that insures the information can no longer be accessed is acceptable. For businesses, the method of choice is often dictated by economic factors, usually tempered by ecological impact (i.e., burning vs. landfill vs. shredding/recycling.)


Is Maxxafe a good solution for HIPAA destruction?

HIPAA requires service providers to prevent the unauthorized disclosure of patient medical information. Medical records which are no longer needed must be securely destroyed and the Maxxafe System is an excellent choice for that destruction. Maxxafe System offers the flexibility to provide on-demand destruction for regular medical records as well as purging of old files, and improves compliance and convenience, since the containers are "right sized" to fit under work consoles and desks.


How do I prove my company is destroying protected information?

Simply stated: frequency and weight tracking by location. If you have one vendor who can provide you with reports on the exact amount of destruction being generated by your stores or offices, you can determine if one location is under-utilizing the program, making compliance measurement simple. Any other process, whether using personal shredders or destruction services from multiple vendors who can't measure volume, is unreliable.

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Can you help me design my company's document destruction policy?

Yes. Here you can find a document destruction policy template. If you have questions or would like additional assistance, call customer service at 888-SHRED89.


Can you help me train my associates on the policy?

We have interactive training available on our website which we can customize to your specific policy. Your associates simply log on, review the policy, answer company-specific questions to insure comprehension, and log off. You are automatically provided with confirmation once the associate has completed the training. Note: training is a key requirement for FACTA compliance; business are required to adopt measures "establishing and complying with policies" for disposing of consumer information.


Can you tell me if any of my stores are NOT complying with my policy?

Maxxafe is the only vendor capable of servicing every location, every zip code in the US. Our powerful reporting tools allow you to sort the activity of each location by frequency and weight, making verification to your compliance policy effortless, so you will know who is doing it and who is not.

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